Aman Chopra
Going extra mile for a consumer in my past job was pretty satisfying where I went on and resolved his broadband connectivity issue which was happening for quite some time. I also ensured to keep checking up on him and got recognized for taking the road not taken both by my employer and consumer.
1 yr 4 mos
Immediate
International Institute of Information Technology, Bangalore
Summary
Looking for a data focussed environment to start my Journey in Data analytics/science. This is like a new life in which I prefer to see my professional career. I can work individually as well as with a team however the requirement might be. I'm inclined to give performance to the best of my abilities and help make data-backed decisions easier.
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Skills
Nothing specified
Career Journey (1 yr 4 mos)
International Institute of Information Technology, Bangalore
Post Graduate Diploma
Mar 2018 - Mar 2019
1 yr

Specialization
Degree: Post Graduate Diploma
Category: null
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Customer Churn And Retention
Hinduja Global Solution
Apr 2016 - Sep 2017
1 yr 4 mos
Description: 
• Predicted the factors and important variables in order to reduce churn by 40% and hence preventing the customers to leave the subscribed services. • Worked on classification models to find the different segments of customers and hence providing a dedicated team and extended support to sort the grievances. • Led a team of 5 members for Maharashtra circle to implement timely resolution and thus bringing down churn percentage and driving business growth. • Recording and analyzing data from customer complaints to identify recurring problems and thus limiting repeated complaints and formulating certain SOPs for different situations.
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Rishiraj Institute of Technology, Indore
B.E
Aug 2010 - Jun 2014
3 yrs 10 mos

Specialization
Degree: B.E
Category: null
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More
Nothing specified
Personality
Nothing specified