About
Company Type
Product
Company Stage
Growth
Company Size
51-200 employees
Observe.AI is on a mission to transform contact centers by turning every agent into your best brand representative.

With its Voice AI Platform, which leverages the latest Speech and Natural Language Processing technologies, the world's top brands quality-check 100% of calls, ensure compliance, and turn agents into top performers through targeted coaching.

Observe.AI is trusted by more than 100 customers and partners, including, Tripadvisor, Microsoft, ERCBPO, Talkdesk, and more. Backed by Scale Venture Partners, Nexus Venture Partners, Y Combinator, and Emergent Ventures, Observe.AI’s headquarters is located in San Francisco with an office in Bangalore. For more information, visit observe.ai.
Why Work With Us

Join Us In Transforming the Call Center

  • Building the future of voice based customer service. Its a $300B market growing at 3% Y/Y
  • Providing a highly scalable, reliable and secure B2B SaaS application for analysis of spoken conversations on a spectrum of business criteria
  • Leveraging a world class data and speech science team to innovate and create voice specific, NLP, machine learning and deep learning solutions
Tech Stack
Application & Data
React
Java
Spring
MongoDB
DevOps
Docker
Kubernetes
Culture

culture
culture
culture
culture
Founding Team
Swapnil Jain
Swapnil comes with a strong background in Technology and Product at Twitter and Google. As the Chief Executive Officer at Observe.AI he focuses on product innovation.
Akash Singh
Akash is a techie with experience of building and scaling services at InMobi. As the Chief Technology Officer at Observe.AI he focuses on Engineering.
Sharath Keshava Narayana
Sharath is a 2nd-time entrepreneur with over 14 years experience in building and managing global Sales teams at Unbxd, AWS and Akamai. As the Chief Revenue Officer at Observe.AI he focuses on go-to-market functions.
Testimonials
"We are excited to leverage Observe.AI's Voice AI Platform to have full visibility into customer conversations so we can train agents faster and unlock new insights on customer care."
Marty Sarim
President & CEO at ERC
Linkedin
"Voice AI is a huge opportunity for call center efficiency and improving the caller experience. I’m excited to bring the Observe.ai offering to Talkdesk customers."
Tiago Paiva
CEO at Talkdesk
Linkedin
Kaamwork