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Observe.AI

Voice AI for Contact Centers
location
San Francisco, California, United States
stage
Growth
size
51-200
About
Observe.AI is on a mission to transform contact centers by turning every agent into your best brand representative.

With its Voice AI Platform, which leverages the latest Speech and Natural Language Processing technologies, the world's top brands quality-check 100% of calls, ensure compliance, and turn agents into top performers through targeted coaching.

Observe.AI is trusted by more than 100 customers and partners, including, Tripadvisor, Microsoft, ERCBPO, Talkdesk, and more. Backed by Scale Venture Partners, Nexus Venture Partners, Y Combinator, and Emergent Ventures, Observe.AI’s headquarters is located in San Francisco with an office in Bangalore. For more information, visit observe.ai.
Why Work With Us

Join Us In Transforming the Call Center

  • Building the future of voice based customer service. Its a $300B market growing at 3% Y/Y
  • Providing a highly scalable, reliable and secure B2B SaaS application for analysis of spoken conversations on a spectrum of business criteria
  • Leveraging a world class data and speech science team to innovate and create voice specific, NLP, machine learning and deep learning solutions
Tech Stack
Application & Data
React
Java
Spring
MongoDB
DevOps
Docker
Kubernetes
Culture

culture
culture
Founding Team
member

Swapnil Jain

CEO
Swapnil comes with a strong background in Technology and Product at Twitter and Google. As the Chief Executive Officer at Observe.AI he focuses on product innovation.
member

Akash Singh

CTO
Akash is a techie with experience of building and scaling services at InMobi. As the Chief Technology Officer at Observe.AI he focuses on Engineering.
member

Sharath Keshava Narayana

CRO
Sharath is a 2nd-time entrepreneur with over 14 years experience in building and managing global Sales teams at Unbxd, AWS and Akamai. As the Chief Revenue Officer at Observe.AI he focuses on go-to-market functions.
Testimonials