Medford, Massachusetts, United States
Agero’s mission is to safeguard consumers on the road through a unique combination of platform intelligence and human powered solutions, strengthening our clients’ relationships with their drivers. We are a leading provider of driving solutions, including roadside assistance, accident management, consumer affairs and telematics. The company protects 115 million vehicles in partnership with leading automobile manufacturers, insurance carriers and other diversified clients. Managing one of the largest national networks of service providers, Agero responds to more than 12 million requests annually for assistance. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America.

Swoop, along with our parent company, Agero, has set out to redefine the roadside assistance experience by offering real time transparency, unmatched scale and seamless integration with most of the major automotive and insurance brands. Combined, we protect over 125 million drivers and are making the roads safer by using the best technologies, customer service and partnerships with companies like Lyft.
Why Work With Us

Work that’s different. Work that makes an impact.

We’re building a platform that is saving lives, and unlike many other companies that are still trying to imagine, build and attract customers, our technology is being put to immediate use by premier brands. Nimble and energetic, our Swoop SaaS technology team is transforming an entire industry, taking manual processes and redefining them as digital experiences, with a focus on speed to market, immediate impact and rapid growth.

Center of innovation.

We’re harnessing the best and brightest technology talent across our San Francisco and Medford locations, combining it with a future-driven product team and ambitious sales organization to create consumer-oriented solutions and services that solve our clients’ major customer engagement puzzles.
Our mission is to keep drivers safely moving forward through a powerful combination of people and technology. Our service includes roadside assistance, accident management, consumer affairs, connected vehicle services, and more, partnering with many of the biggest brands in the automotive and insurance industries.

We’re working with leading vehicle manufacturers and insurance carriers to digitally transform driver safety services on a massive scale, utilizing a unique and powerful combination of people and technology.

Our Corporate Giving vision exists to provide financial assistance and support to charitable causes within our community. Whether it’s participating in “Read to a Child” through our local schools or helping clean local parks and waterways, Agero is here and engaged with our community and has been for over 40 years.